What to check in your case
Distinguish the operator’s authorisation from the licence covering the specific vehicle. For a fare or route dispute, the trip record, applicable tariff and meter help explain the amount charged.
Documents for your defence
Full notice or decision, front and back, and evidence of the date of service.
- Taxi driver certificate, operator authorisation and vehicle licence
- Trip receipt, tariff or meter verification record
Legislation and official sources
Information checked on 7 November 2026.