What to check in your case
Identify the channel used, time and people present. For online cases, preserve the page linking to the book and platform receipts. A purchase receipt helps establish when the paper book was available.
Documents for your defence
Full notice or decision, front and back, and evidence of the date of service.
- Complaint sheet and proof of forwarding or reply
- Proof of purchase, notice or screenshot of the online book link
Legislation and official sources
Information checked on 7 November 2026.